Monday – Friday : 9:00am-4:30pm

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Hornsby Ku-ring-gai Community Transport is a not-for-profit Community Care programme providing transport for

  • Frail and aged people
  • People of all ages with disabilities

What does Sydney’s lockdown mean to HKCT Clients?

While all non-essential journeys must be cancelled (ie Social outings), Hornsby Ku-ring-gai Community Transport is an essential service and continuing service during the lockdown order, to our eligible aged and community clients for essential journeys, ie Visiting doctors, specialists, medical tests or treatments, compassionate needs, as well as shopping services and shuttles.  Masks must be worn by passengers unless proof of medical exemption can be provided.  HKCT Drivers all wear masks, verify passengers are well enough to travel and meet restrictions.  Their training in safe hygiene practices and completion of verifiable C-19 cleaning of every vehicles’ interior and exterior touchpoints should give every client confidence that their wellbeing and safety is, as always, the priority.  No share rides in our sedans are occurring unless passengers are from the same household or a recorded care support person.  Our shopping shuttles are continuing with bus capacity ensured at less than 50% with nominated seating, so multiple buses will ensure every shopper can be taken to pick up their groceries and produce.  If any client cannot get to their pharmacy for supplies and that pharmacy does not deliver, HKCT will be happy assist.  Maybe help with other vital supplies!

No HKCT client should feel isolated, insecure or forgotten during this necessary lockdown period.  Our renowned client service coordinators remain available during 8.30am and 4.30pm and caring, committed driving team are ready to take you to where you need to be … even if your world is a little restricted for a short time!

 

 

We are funded by both the Commonwealth and State Governments,

and are supported by both the Hornsby Shire and Ku-ring-gai Shire Councils.

Our aim is to reach eligible clients living independently in the Hornsby and Ku-ring-gai local government areas who are isolated in their homes, and would like to maintain their independence.

NDIS clients can contact our partner community transport provider STRYDER on (02) 9816 5000          

Testimonial

Need Another Language?

If you need to communicate with us in another language, there is a service that can help.

  • The Telephone Interpreter Service Department of Immigration and Multicultural Affairs
  • 131 450

    (24 hours a day, 7 days a week, at the cost of a local call)

Accessibility

Please see the website accessibility tab on our navigation menu in the header for various options are that are available to users with disabilities to interact with our website. If you have difficulty reading, please contact us so we can make arrangements for this information to be read to you. If you have a vision impairment, please contact us and we can arrange for a large font version of our service brochure to be sent to you .

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Compliments, Complaints and Feedback

Hornsby Ku-ring-gai Community Transport respect and value the rights of individuals to provide compliments, complaints and feedback. We recognise and promote the right of all consumers and their advocates to complain without fear of retribution or compromising the quality of the service they receive. All complaints will be investigated fairly and confidentially and appropriate steps will be taken to resolve the areas of concern.

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Thank you to our sponsors and partners

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