We are at the end of another busy year! I want to wish everyone a very happy, festive and safe holiday period. A joyous time with family and friends, it can also be a reflective one, missing those passed or experiencing separation and loneliness so please remember:
You are not alone, we’re here for you: (non-emergency) Mental Health Line 1800 011 511; (crisis support) Lifeline 13 11 14.
The first new buses have arrived and we are thrilled to reveal their names (drawn from the 119 suggestions you made in our ‘Name that Bus’ competition): David, Bertie and Daisy will join the Turramurra fleet, while Central Coast Spirit, Matilda and The Wanderers will expand our fleet on the Central Coast! Currently undergoing signwriting and driver-training, these vehicles are a substantial investment into our community so please join us on board for new year outings. Aged Care Reforms These reforms are to ensure older people have choice and control over their care, including transport support to stay active, connected and independent in your community. While there are new steps to follow (assessments, agreements) the core aim is to support you better. As your transport provider we are complying by reviewing existing clients to ensure their aged-care assessment status and registration with My Aged Care is up to date. Subsequently, we will send you (or your carer/ family) a Service Agreement for your review and signature. We will integrate your transport service into Care & Services plans so that your needs (medical, social, community outings) are documented, reviewed and aligned with your choices. We’ll inform you of any changes in how services are delivered or how your transport support might be adjusted under the new framework. Importantly, we will support you through this transition so please ask us anything and get our help with registration, assessment queries or understanding your transport service under CHSP. Our focus is on maintaining dependable transport support while making this reform as smooth as possible for you. Thank you for being our client and for trusting us to support your mobility and connection in the community.
Pricings
Costs shown are for CHSP-eligible customers only.
Prepayment
Thank you for understanding that prepayment of outings is preferred and appreciated by your HKCT team. It greatly assists our drivers and office team.
Cancellations
Charges apply to outings with luncheons or entries pre-arranged and included in your price. Reservation deadlines dictate our prepayments so, should you cancel within 3 working days of an outing (or contrary to a venue’s rules), please understand when we advise you of the non-refundable portion of your prepayment.
Covid Safe
Our intended outings, destinations and venues are subject to NSW Health’s restrictions.
Hornsby Ku-ring-gai Community Transport welcomes feedback and compliments
Any concern will be investigated confidentially as we work
on resolving it.
